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    Happy Birthday, Vancouver Sun; hope you’ll be with us for many more

    Posted on February 11, 2012

    I grew up with The Province newspaper in broadsheet form, delivered to our house in the small hours so my dad could read it before leaving for the office. Over the years I eased over to reading The Vancouver Sun for a variety of reasons. That paper celebrates its 100th birthday ...

    Based on book I now get my bean-bounce from Howard’s cafe

    Posted on February 7, 2012

    Loath as I am to admit it, I've come around. A book did it. I've come around to Starbucks and the book that did it is Onward, How Starbucks Fought for Its Life without Losing Its Soul - in which CEO Howard Schultz describes his return to the top job and ...

    Is there room for revenge in a Communications Plan?

    Posted on January 23, 2012

    As a PR professional, would I invite someone wronged by my company to blow up our building? It was a recent interview on CBC Radio's As It Happens that got me wondering about this. I'd love your thoughts as it's a PR conundrum I haven't solved. Here's the story in brief: Sixteen years ...

    I was interviewed today; the thrills and chills

    Posted on January 5, 2012

    I saw him come in - young man, coil notebook in one hand, umbrella and pen in the other. He marched up to three regulars in the cafe and asked if he could get their opinions. I just had to watch. The regulars were confused and suspicious and said no, so ...

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